I recently purchased a kids' electric ride-on jeep from your store, and I was impressed with the excellent communication and prompt delivery, which arrived in under 48 hours. Unfortunately, the item I received was the wrong color. However, I have since ordered the correct model and returned the incorrect one. I would like to commend your customer service team for their exceptional support in helping me find the right model, providing DHL tracking details, and remaining accessible by phone—something that is increasingly rare today. I will certainly be ordering from your store again in the future.
Excellent little quad ,kids love it ages from 16 to 10,very professional staff who we're more than happy to communicate, quad arrived exactly on the date requested thank you so much I would highly recommend
Looking for a well constructed, quality, ride on toy for our two Grandsons, found this Police Land Rover Defender and couldn't be happier with the communication, support and ultimately the product itself when delivered.
Very happy to recommend others to go ahead and purchase, you will not be disappointed.
Very good communication even on a Sunday as my order confirmation had gone into my spam and I didn't realise so messaged asking where it was and they emailed me back a few hours later sending me a new one got a phone call in Tuesday to discuss delivery and was delivered Thursday would 100% buy off them again
Hawkmoto has long been a trusted UK Brand name for all kids quads bike and they really have pulled it out of the hat this time.
Boasting a 110cc fully restrictable engine means you can control the max speed your mini Evil Kenivil gets to, and with the added bonus of a remote cut off switch when they start to get too adventurous you have the power in your hands as Paddy would say. Point the remote at the quad press the cut off switch and the bikes comes to stop.
Furthermore, you can lock the quad bike down with the onboard immobiliser so your little precious cant disappear off again before you get to them.
Comes with front drum brakes and rear disc brakes and front and rear suspension for a smooth ride.
YOUR QUAD BIKE WILL COME ASSEMBLED – PLEASE ALLOW 2 WORKING DAYS IN ADDITION TO NORMAL DELIVERY TIMESCALES FOR ASSEMBLEY AND CHECKS.
2 Stroke mini quads and mini bikes mix fuel at 25:1 Ratio using a quality semi synthetic 2 stoke motorcycle oil. DO NOT USE GARDENING OR MOWER 2 STROKE OIL it fouls the plug and causes the bike to misfire, bog out and not start.
4 Stroke 110cc and 125cc use straight unleaded fuel and replace engine oil as below
IMPORTANT! CHAIN ADJUSTMENT
Before First Ride
Loosen rear axle & adjust chain tension. Find tightest point in chain by spinning rear wheel, there should 15mm up & 15mm down at the longest section of chain with rider sat on bike. Ensure chain runs true & is on top of chain roller if your models has one.
You can ensure chain runs true by eye then by straightening the front wheels and measuring from wheel rim front to wheel rim rear and repeating on opposite side the measurements should be same both sides. If this measurement is out your axle needs aligning and your chain will come off as its not running true.
When aligning chains its important to loosen off the top and bottom axle bolts before attempting the chain adjusters otherwise you will thread the adjusters as it tries to pull a fixed solid axle. Chain adjusters must be adjusted evenly on both sides to keep the axle square otherwise you risk throwing your chain off and damaging your engine.
Chain tension must be done with the rider on the quad bike as each rider weight will change the chain tension needed.
Nut and Bolt Check
Working from front to rear, ensure all nuts & bolts are tight. Where no nyloc nuts or spring washers are present, ensure thread-locking compound has been used. If none has been used during factory assembly, remove nut or bolt, apply locking compound & re-tighten. Pay particular attention to the following critical safety areas: Wheel nuts, brake calliper bolts (thread lock), Top & rear engine bolts (frame must be hard tight against the engine, use thread lock), chain tensioners, rear shock bolts, handlebar clamp bolts (yokes), Handlebars, brake/ clutch/throttle, swing-arm, front & rear sprocket, Exhaust Bracket Bolts,
Check all engine hardware is tight, (including but not exclusive): flywheel, inlet manifold, exhaust bolts,
Fully ensure nothing is touching the exhaust system including fuel lines are tied away.
Ensure all cables and pipes & wiring are away from moving components such as the wheels, use cable ties where necessary
Fuel bike & check for fuel leaks
Fill and Check oil level with quad bike in upright position using dipstick. Top up with Lucus Oil 10W 40 semi synthetic motorcycle oil, if necessary
Adjust tension for both clutch & throttle cables
Ensure wheels are tight & wheels run true
Start engine & warm up (using choke if necessary). Set idle speed so engine ticks over comfortably without stalling or racing
(bearing in mind that the pads will need to bed in prior to optimum performance
1 HOUR SERVICE – EXTREAMLY IMPORTANT
Remove Transport Oil & replace with Lucus Oil 10w 40 4-stroke engine oil
Re-Adjust throttle cable & clutch cable if required
Re-tension chain as this will stretch in the first hours of use. This will need continual monitoring.
Check wheel bearings for any sign of wear of free-play
Check Engine Idle Speed and adjust if necessary
Check brake calliper operation & brake pad wear
Check tyre pressures 4-6 psi
RIDING TIPS FOR LONG ENGINE LIFE – IMPORTANT
Every 4 hours use.
Do not use the gears when the bike is in motion.
Check all nuts & bolts & tighten where necessary as above PDI
Re-Adjust throttle cable & clutch cable if required
Re-tension chain as this will stretch in the first hours of use. This will need continual monitoring.
Check wheel bearings for any sign of wear of free-play
Check brake calliper operation & brake pad wear
Check spark plug gap ~0.6mm-0.7mm
Check tyre pressures 4-6 psi
PROBLEM SOLVING
No spark – Either poor earth or faulty Rotor Coils/CDI/Coil/Lead/Cap/Plug – use moving coil mustimeter to diagnose
Fuel leaks from overflow – Floats set incorrectly or blocked by debris or sticking
Engine runs fine, but then starts to misfire – faulty rotor coils/CDI/Coil/Plu
Engine will not tick over when warm – readjust the engine idle
Engine will not return to idle & races – sticking throttle cable or idle incorrectly set on the carb.
STORAGE.
It is advisable to fully service and lubricate the bike prior to leaving the bike unused/unattended for any length of time.
It is advisable to fully drain the tank and carb of fuel prior to leaving the bike unused/unattended for any length of time.
BUILT QUAD BIKES
Where quad bikes have been pre-assembled you are still required to
Nut and bolt check the quad bike before use.
Check chain tension is suitable for the weight of the rider.
Follow the 1 hour and 4 Hour service
49cc Mini Dirt Bikes and Mini Quad Bikes
98% of problems are caused by incorrect fuel mixture and incorrect 2 stroke oil used. Mix at 25:1 ratio or debris blockage of the fuel tap.
Use a quality semi synthetic motorcycle 2 stroke oil and not gardening 2 stoke oil as gardening 2 stroke is a completely different compound of oil and clogs the spark plugs up and causes them to be difficult to start
NEVER YANK THE PULL STARTER WITH FORCE – You will snap the pull cord and these are not a warranty item. Small short pulls are all you need as the pull start is spring assisted.
Unfortunately ” it was already frayed when it arrived” is an excuse we hear of everybody who snaps them. We build and start 100s of mini bikes a week and never snap pull starts.
They only snap in frustration normally because the oil mix is wrong and your relentlessly yanking at it.
Please Note!
By accepting our terms and conditions at checkout you are agreeing to the courier leaving your parcel in a safe place should nobody be available to take delivery when he arrives. Outsideplay will take no responsibility for any theft that occurs on your premises.
Delivery is free on all orders over £50 throughout Mainland UK excluding highlands and Islands if you choose Economy Delivery at Checkout. This is a 3-4 working day service but can be much faster.
Monday to Thursday Economy Delivery Free – Order before 1pm and choose Free Economy Delivery for Delivery within 3-5 Days.
Monday to Thursday Express Delivery – Order before 1pm and choose Express Delivery for Delivery the next working day Charged at £9.99 or £29.99 if its a large palletised item
Weekend Orders– Start after 1pm on Friday until Midnight on Sunday and include bank holidays
Weekend Orders Choosing Express Next Day Delivery will receive their orders on the Tuesday latest Wednesday.
Weekend Orders – Free Economy Delivery – Orders Placed over the weekend will be dispatched on the Monday excluding bank holidays and will be delivered within 3-5 days of order free of charge.
Once your product has shipped via DPD or DHL or Palletforce. You will receive an automatic email from our warehouse team with your tracking details, You can track your parcel after 5pm of the day you receive your tracking number.
Please Note – We are not currently shipping to Europe or Southern Ireland or the Islands
We are shipping certain products to Northern Ireland. Delivery charges are set by the product type, we would advise that you contact us to check if delivery of the product you wish to purchase is possible before ordering .
On every product page, you will find the delivery options available for that product. The options are as follows and will show delivery times for UK MAINLAND depending on which warehouse our stock is located in. You will be asked to make your selection in the checkout.
Standard (3-5 day delivery) UK Mainland
Northern Ireland – We are currently unable to ship parcels to Northern Ireland Due to complications caused by Brexit and import export procedures – this is a 5 day service
Southern Ireland – We are currently unable to ship parcels to Southern Ireland Due to complications caused by Brexit and import export procedures
Highlands and Islands – Highlands Mainland Only surcharge is calculated by postcode at checkout and is a 5 days service
Expedited (order by 2pm Monday – Thursday for same day dispatch)
Click and collect from our warehouse is currently unavailable due to covid restrictions
International – We Do Not Ship Internationally
Area’s which are excluded from the Free Delivery Promise. Large Parcels and Pallets
Scottish Highlands & Offshore Islands (includes Scottish Islands, Isles of Scilly, Channel Islands, Isle of Wight, Isle of Man, Inverness)
AB10-AB25, AB30-56 POSTCODE ££39.99 Surcharge
IV* POSTCODE £39.99 Surcharge
PO30-41* £39.99 Surcharge
BT* POSTCODE £99.00 Surcharge
GY*,JE* £126.00 Surcharge
ZE POSTCODE – No Shipments are possible
HS* POSTCODE No Shipments are possible
Jersey £126.00 Surcharge
Northern Ireland £99.00 Surcharge
Republic of Ireland No Deliveries Available
We are unable to ship larger parcels to Any of the Isles
For more info please see our Delivery and Returns Policy.
How Long Do I have to return for a refund or exchange ?
Our Returns Policy lasts 14 days. If 14 days have past since the date of delivery we cannot offer a refund or exchange. To return your item to us for a refund within your 14 day period your item must be In Unused Condition and returned to us in its original packaging within the 14 day period. Should your item arrive to us used or damaged we will deduct upto 50% of the items value based on its condition or may refuse a refund entirely.
My Product Is Damaged or Faulty
Please return your item to us within 14 days of finding the fault. You can do this by contacting us via [email protected]
Do Not return a product to us without first getting a return number
Please Do Not Use the faulty item once discovering its faulty.
Any Goods outside of the 30 days returns period are not eligible for a refund and will received on a repair only basis.
We can repair manufacturing faults however we are unable to repair goods that have been damaged in use.
Items must be returned in the original packaging and if received on a pallet you will need to make sure the pallet is also kept
No repairs will be conducted where the product is returned without the original packaging.
When Will I Get My Refund ?
Refunds can take upto 14 days from the date your return arrives back with us. When processing your refund we will consider the items condition, including the orginal packaging. refund eligibility as per the terms and conditions of sale.
If a refund is processed this can take 5 to 1o working days depending on your banks card refund policy.
I need Spare Parts for Ride On Cars!
Not a problem, we stock all spare parts for all the ride on cars we sell. Head on over to www.rideonspares.com select your ride on and you will be given a list of all the spare parts available for your car.
