Last updated January 30, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
 
Outside Play
Attn: Returns
RMA # to be requested
The Hanger  
Market Drayton, TF9 2DB  
United Kingdom  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (14) days from the receipt of your item to process your return or exchange.
 
EXCEPTIONS    
 
The following items cannot be returned or exchanged:
 
        ●     Inflateable Products   
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 40% restocking fee will be charged for all returns.     
     ●     Sale items are FINAL SALE and cannot be returned.        
     ●     All Returns Must Include All Original Accessories and Original Packaging   
     ●     Any Damaged Goods Must be Notified to us by email within 48 Hours    
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
+441630 350050 

This return policy was created using