On every product page, you will find the delivery options available for that product. The options are as follows and will show delivery times for UK MAINLAND depending on which warehouse our stock is located in. You will be asked to make your selection in the checkout.

• Standard (3-5 day delivery) UK Mainland
• Northern Ireland – We are currently unable to ship parcels to Northern Ireland Due to complications caused by Brexit and import export procedures
• Southern Ireland – We are currently unable to ship parcels to Southern Ireland Due to complications caused by Brexit and import export procedures
• Highlands £69.00 Surcharge for all Large Ride On & Quad Bikes that are palatalised.
• Expedited (order by 12pm Monday – Thursday for same day dispatch)
• Click and collect from our warehouse is currently unavailable
• International – We Do Not Ship Internationally

Area’s which are excluded from the Free Delivery Promise. Large Parcels and Pallets 

• Scottish Highlands & Offshore Islands (includes Scottish Islands, Isles of Scilly, Channel Islands, Isle of Wight, Isle of Man, Inverness)
• AB10-AB25, AB30-56 POSTCODE ££39.99 Surcharge
• IV* POSTCODE £39.99 Surcharge
• PO30-41* £39.99 Surcharge
• BT* POSTCODE No deliveries Available
• GY*,JE* £126.00 Surcharge
• ZE POSTCODE £126.00 Surcharge
• HS* POSTCODE £126.00 Surcharge
• Jersey £126.00 Surcharge
• Northern Ireland No Deliveries Available
• Republic of Ireland No Deliveries Available

1.1 All goods are subject to availability.

1.2 Items ordered will be delivered as soon as possible in accordance with the requested delivery service. All delivery charges shown are for 3 to 5 day delivery of items in stock to U.K. mainland addresses only. If you require delivery to non-U.K. mainland address charges will vary depending upon the destination. Please contact us to discuss your requirements.

1.3 We will try to ensure that delivery is made within the estimated time scales.

1.4 For products listed on our Web Site outstanding orders can be cancelled at any time. In instances where payment has already been made, an alternative or refund in full for the item(s) concerned will be given excluding shipping charges for the round trip if cancelled whilst in transit.

1.5 Pallet Deliveries are fulfilled by Pallet force, pallet force offer a kerbside delivery only, please note drivers are not insured to lift your items or to carry them. Any Pallet Delivery will be deemed delivered at kerbside. Please note that before we can dispatch pallet deliveries, we need to contact you to confirm a date for delivery as this is a booked in service and someone MUST be at the property provided on the order to receive the item.

It is important that pallet deliveries are arranged for a day when someone will be at the address, as this item will not be left unattended. If the pallet delivery fails due to no one being present to receive the delivery, then the item will be returned to depot and a redelivery charge of £36.37 + VAT will be charged before delivery is re-attempted.

1.6 You should check your order carefully when it is delivered to you. In the event of any goods delivered by us being damaged in transit, or failing to match the items ordered by you, then you should notify us promptly and within 48 hours to [email protected]. We use independent couriers in order to deliver goods to you a quickly and efficiently as possible. We need to hear from you as soon as possible if you believe that your order has been damaged in transit so that we can investigate the matter with our couriers.

1.7 Any product with free delivery will only include the free service within mainland England. And the items will be sent by economy service and can take up to 7 working days during peak times.

1.8 Be aware by accepting our terms and conditions you give permission for your delivery to be left in a safe place/doorway/porch or received by a neighbour and something goes wrong, you will still be considered to have received the delivery. From this point on you take the risk and we will not take responsibility if its lost or stolen. Our contract with you is complete as soon as the parcel is delivered to your GPS location. If we have sent you tracking information of your order and the delivery has failed due to the customer declining to accept or is not present to receive and the driver deems there not to be a safe place to leave it, then we have the right to levy a failed delivery charge equivalent to a standard delivery charge. Therefore you will be refunded minus round trip costs . Failing to input correct contact/delivery details on an order causing a failed delivery and return to sender will be refunded minus round trip costs. Once your product has shipped via DPD or DHL or Palletforce. You will receive an automatic email from our warehouse team with your tracking details, You can track your parcel after 5pm of the day you receive your tracking number.

Please Note – We are not currently shipping to Europe or Southern Ireland or the Islands

We are shipping certain products to Northern Ireland. Delivery charges are set by the product type, we would advise that you contact us to check if delivery of the product you wish to purchase is possible before ordering .

On every product page, you will find the delivery options available for that product. The options are as follows and will show delivery times for UK MAINLAND depending on which warehouse our stock is located in. You will be asked to make your selection in the checkout.

• Standard (3-5 day delivery) UK Mainland
• Northern Ireland – We ship pallets to Northern Ireland for a surcharge of £99.00
• Southern Ireland – We are currently unable to ship parcels to Southern Ireland Due to complications caused by Brexit and import export procedures
• Highlands and Islands –  We are currently unable to ship parcels to the Islands Highlands have surcharges calculated at checkout if Mainland 
• Expedited (order by 12pm Monday – Thursday for same day dispatch)
• Click and collect from our warehouse is currently unavailable due to covid restrictions
• International – We Do Not Ship Internationally

Area’s which are excluded from the Free Delivery Promise. Small Parcels and Pallets upto 50Kg

• Scottish Highlands & Offshore Islands (includes Scottish Islands, Isles of Scilly, Channel Islands, Isle of Wight, Isle of Man, Inverness)
• AB10-AB25, AB30-56 POSTCODE ££39.99 Surcharge
• IV* POSTCODE £39.99 Surcharge
• PO30-41* £39.99 Surcharge
• BT* POSTCODE £99.00 Surcharge
• GY*,JE* £126.00 Surcharge
• ZE POSTCODE No Shipments Possible
• HS* POSTCODE No Shipments Possible
• Jersey £126.00 Surcharge
• Northern Ireland £99.00 Surcharge
• Republic of Ireland No Deliveries Available